(4.3 / 5)2539+ Ratings

JCPenney Reviews

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Overall Rating

4.3
13 Reviews
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About JCPenney

Jcpenney.com is a one-stop shop for a wide range of products and services. The website offers clothing, bed & bath items, home decor, jewelry, and beauty products. It caters to the needs of women, men, kids, and babies. The product range includes new arrivals, shoes, gold jewelry, diamond jewelry, diamond studs, engagement jewelry, and more.

In addition to products, Jcpenney.com also provides various services such as a styling salon, optical services, portrait photography, and custom decorating. The company takes pride in being a one-stop shop for all customer needs, with as many options as one can imagine.

The website also features a variety of brands for apparel, shoes, and cooking ware along with departments including Sephora makeup, optical centers, and hair salons. JCPenney markets to middle-class American families who desire quality clothes at reasonable prices.

Through partnerships, JCPenney Beauty offers a wide-ranging assortment curated with brands and products that cross categories and price points – offering everything from makeup, skincare, and fragrance to hair products and styling tools.

The website also offers great deals on clothing and shoes for the family, bedding, home décor, jewelry, and beauty products. It also provides easy returns and free shipping.

In summary, Jcpenney.com is a comprehensive online shopping platform that offers a wide variety of products and services to cater to the diverse needs of its customers.

JCPenney Coupon & Discount Codes

Extra 40% Off Your Fine & Fashion Jewelry Order By Using This JCPenney Coupon Code

Verified 2 days ago1640 Uses
40% OFF

Receive 30% OFF Home Items By Applying This JCPenney Coupon Code

Verified 2 days ago1280 Uses
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Mother's Day Sale at JCPenney! Save up to 30% Jewelry Items when purchased with credit card

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JCPenney Customer Reviews (13)

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Andreas Kristiansen
Andreas Kristiansen
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Feb 10, 2023
Sofie Larsen
Sofie Larsen
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Feb 10, 2023
Oliver Noble
Oliver Noble
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Feb 9, 2023
Dolores Ables
Dolores Ables
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Feb 9, 2023
Stella Newman
Stella Newman
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Feb 8, 2023
Dirk Schwarz
Dirk Schwarz
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Feb 8, 2023
Charlotte Kemp
Charlotte Kemp
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Feb 8, 2023
Tyson Dhakiyarr
Tyson Dhakiyarr
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Feb 8, 2023
Bernardo Sabbatini
Bernardo Sabbatini
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Feb 7, 2023
Finley Bird
Finley Bird
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Feb 6, 2023

JCPenney Customer’s Q&A

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About Jcpenney.com Prices and Cost?

Jcpenney.com offers a wide range of products and services at various prices. The website has a Price Match Guarantee and a policy to refund the difference if a customer is charged more than the posted or advertised price. In case of pricing errors, the company may contact the customer for instructions before shipping or cancel the order. Prices and discounts may vary in Alaska and Puerto Rico compared to stateside prices.

One-time sales adjustments are made in-store within 14 days of purchase with the original sales receipt. Customers can subscribe to email or mobile alerts to stay updated about new brands, shops, clearance, and policies related to price match and returns.

JCPenney also offers promotional codes and rewards. A promotional code discounts your order, items in your order, or shipping charges, while a JCPenney rewards code is tied to your personal JCPenney rewards account. A maximum of ten codes can be redeemed, with no more than one promotional code and one free shipping code per order.

JCPenney salons, known as The Salon by InStyle, offer a range of hair care services. The price of these services varies by salon, but most haircuts cost somewhere in the range of $20 to $42. The lowest-priced services at these salons are waxing services, starting at $8. The most expensive services are the Chi Ultimate Blowout ($143 on average) and Chi Thermal Straightening treatments ($293 on average). Overall, the prices at JCP salons range from as low as $0 (complimentary bang, neck, and moustache trims) to as much as $300. However, most services fall somewhere in the $20-$100 range. This is considered very affordable in the hair salon industry.

About Jcpenney.com Payment Method?

At JCPenney, various payment options are available for the convenience of customers. Online Payments can be made using JCPenney Credit Cards, Discover, Visa, MasterCard, and American Express cards. JCPenney Credit Card Members can enjoy shopping convenience, pay their bill online, and more. They can shop online 24 hours a day at jcp.com or by phone. Payments are accepted at any JCP store. Gift Cards and E-Gift Cards are also accepted. If a purchase exceeds the amount available on the gift card, another form of payment will be required for the difference. The PayPal option is available for orders shipping to addresses in the U.S. In-store payments can be made using JCPenney Credit Cards as well as Discover, Visa, MasterCard, and American Express cards. Customers can also pay with a JCPenney credit card online, over the phone, by mail, in person at a JCPenney store, or by paying online. Payments can also be made via check or money order from a valid checking account from a U.S. financial institution. The JCPenney Credit Card account number should be added for this. Payments can also be made either online or at the nearest JCPenney department store. Customers can find the nearest JCPenney store with the online store locator. They can visit the store and pay by credit card, cash, check, or money order. It is recommended to keep proof of payment for records.

JCPenney FAQs

FAQ

About Jcpenney.com Popular Products and Services?

Jcpenney.com offers a wide range of products and services. The popular categories include Clothing, Bed & Bath, Home Decor, Jewelry & Beauty. In the clothing section, they offer brands like Sports Illustrated, Levi’s, Dockers, and Skechers. They have a variety of women's dresses and blouses, men's polos and khakis, and kids' clothing. In the home decor section, they offer stylish comforter sets and sheets. They also offer a variety of jewelry, including gold and diamond jewelry. In the beauty and salon section, they offer a variety of products for personal care and grooming. They also offer a variety of shoes for men, women, and kids. They take pride in being a one-stop shop for all customer needs. They also offer sales and discounts on various products and services. Popular products include St. John's Bay Womens Mid Rise Secretly Slender Straight Leg Jean, Liz Claiborne Signature Plush Bath Towel, and Stafford Coolmax All Season Ecomade Mens Stretch Fabric Classic Fit Suit Separates.

FAQ

What is the JCPenney Rewards program?

The JCPenney Rewards program is a loyalty plan that offers points for shopping at JCPenney stores or on JCPenney.com. These points can then be converted into CashPass Rewards for future purchases. The program is free to join and guarantees $20 in CashPass Rewards. The rewards can be stacked on top of other coupons and can be used on any purchase. Customers who join the program will reach rewards up to two times faster, earning at least one CashPass point per $1 spent and receiving a $10 CashPass Reward when they hit $200. The program also offers members incentives including a $10 CashPass Reward just for joining and another $10 CashPass Reward on their birthday. The program is designed to provide great value for customers, helping them get more, earn more, and save more during every trip. It is part of JCPenney's commitment to making every dollar and every trip count. The introduction of the new Rewards and Credit Program is the latest example of JCPenney’s longstanding history of rewarding customers and providing access to affordable fashion.

FAQ

Jcpenney.com Return Policy?

JCPenney.com offers a comprehensive Return Policy. Most JCPenney Store and JCP.com merchandise returns are accepted in original condition. The company monitors return activity through a third-party service and reserves the right to limit returns or exchanges with or without a receipt. Returns can be made at any JCPenney stores within 60 days of the purchase date. Online returns by mail are also accepted. Customers can log in to their account, select the order made within the last 60 days, click the “Start a Return” button and follow the prompts. Exchanges for most merchandise purchased in the last 60 days are accepted at any JCPenney location. Purchases made in store or at jcp.com are eligible for a return or exchange with a receipt within 60 days of the original purchase date. Refunds will be issued on the original form of payment or JCPenney Gift Card. Returns without a receipt may be eligible for a JCPenney Merchandise Return Voucher at the item’s lowest selling price within the last 45 days when accompanied by a valid ID. Some exclusions apply.

In terms of Shipping Policy, JCPenney offers Standard and Expedited ship to home options or *free store delivery. Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. Special promotions and offers may reduce or eliminate shipping charges, however handling charges may still apply. Standard delivery (3-5 business days) - Most orders are shipped UPS or USPS. Expedited delivery options are also available. JCPenney will not deliver to known expeditors or freight forwarders. JCPenney is not responsible for and will have no liability for pick up or delivery by non-JCPenney delivery agents. Shipping and handling charges are non-refundable unless the merchandise delivered was the wrong item, is damaged, defective or was shipped to a location other than the shipping address that was provided when ordered. Manufacturers’ warranties may apply in certain situations.

FAQ

How can I check my JCPenney credit card balance?

To check the JCPenney Credit Card balance, there are three methods available.

First, the balance can be checked online by logging into the Synchrony Bank account. After logging in, the balance will be visible on the home page.

Second, the balance can be checked by phone. By calling the customer service number 1-800-542-0800 and following the prompts, a customer service representative can provide the balance information.

Lastly, the balance can be checked through the Synchrony Bank app. After logging into the app, the credit card balance will be displayed on the home screen.

It's a good idea to keep an eye on the JCPenney Credit Card balance. If the balance seems higher than it should be, take a moment to look over recent transactions for anything out of the ordinary.

Remember, to log into the JCPenney Credit Card account, go to the login page on the Synchrony Bank website or mobile app and enter the username and password in the appropriate fields. Then, click the “LOG IN” to access the online account. If an account has not been set up yet, click “REGISTER NOW” to set up a username and password.

Please note that this information is subject to change and it's always a good idea to check the official JCPenney or Synchrony Bank website for the most current information.

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